If you're paying for commercial cleaning but the office still feels grubby by Wednesday, the problem is almost always scope — nobody agreed exactly what "cleaned" means. This is the checklist we work to on Auckland office sites. Use it to audit your current provider or to brief a new one.
Every visit (daily or per clean)
- Empty all bins, replace liners, remove recycling
- Vacuum carpets in traffic lanes and mop hard floors
- Wipe and sanitise desks (where clear), meeting tables and counters
- Clean and disinfect toilets, taps, basins and touch points (door handles, light switches, lift buttons)
- Kitchen/breakroom: benches, sink, outside of appliances, dishwasher loaded or unloaded as agreed
- Spot-clean glass entry doors and reception surfaces
Weekly
- Full vacuum edge-to-edge, including under desks
- Dust window sills, ledges, skirting and accessible vents
- Descale toilets and urinals; machine-buff hard floors where fitted
- Clean internal glass partitions and fingerprint zones
Monthly / quarterly
- High dusting (tops of cabinets, light fittings, air-con grilles)
- Carpet steam cleaning in traffic areas
- Upholstery and chair cleaning
- Exterior window cleaning as required
The two questions that separate good from average
1. Do they work to a signed scope? If the checklist lives in someone's head, standards drift. 2. Do they QA their own work? Ask how often a supervisor inspects your site — with us, quality checks are routine and you can reach us 24/7 if anything is missed.
Need a cleaner who actually works to this list? See our office cleaning service and commercial cleaning service, or get a free site quote.
Frequently Asked Questions
What should office cleaners do on every visit? Every visit should include bins, vacuuming and mopping, desk and counter sanitising, full toilet cleaning, kitchen surfaces and disinfecting of touch points like door handles and switches.
How often should an office be deep cleaned? Most Auckland offices benefit from monthly high dusting and quarterly carpet steam cleaning on top of their regular daily or weekly clean.